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How Geolocation Data Is Boosting Investment Returns

By Cary Springfield, International Banker   In the dogged pursuit of maximising investment returns, the procurement of alternative data—that is, data from non-traditional sources—is no longer a niche...

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Six Steps to Re-Imagining the Customer Experience in Banking—Post Pandemic

By Sudipta Kumar Ghosh, Director, Capital One         Delivering a superior customer experience (CX) has been given lip service for years, but the number of businesses that successfully created the...

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COVID-19 and the Crucial Importance of Resilience for Global Financial Services

By Nicholas Larsen, International Banker   A massive shock to the global economy, the COVID-19 pandemic has inflicted damage at a scale not dissimilar to that of the global financial crisis (GFC) of...

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Will London Have to Send More Banking Jobs to the EU?

By Nicholas Larsen, International Banker   It has been six years since the United Kingdom voted in a referendum to leave the European Union (EU), and yet problems in resolving post-Brexit arrangements...

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How the Financial-Services Industry Can Support Financial Inclusion

By Jamila Abston Mayfield, FSO Americas Financial Services Risk Management Partner, Ernst & Young LLP         Too many of the world’s less wealthy could be better served and supported by the...

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China: The World’s New Fintech Leader

By Alexander Jones, International Banker The centre of financial technology (or fintech) is migrating eastwards. In November 2016, a report jointly produced by professional-services firm Ernst &...

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Hiring Technology Talent in Finance

By Hakan Enver, Managing Director, Morgan McKinley       For many years, London has been the heartbeat of financial services across Europe and the world. The City has led the way, in part due to the...

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How Banks Can Trust AI to Combat Money Laundering

By Patrick Craig, Partner, Ernst & Young LLP, EY EMEIA Financial Services Advisory and Financial Crime Leader and;  Mark Gregory, Senior Manager, Ernst & Young LLP, EY EMEIA Financial Services...

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Fintechs Create an Impetus for Enormous Growth in sub-Saharan Africa

By Varun Mittal, Global Emerging Markets FinTech Leader, EY       The fintech (financial-technology) landscape of sub-Saharan Africa (SSA) has experienced rapid growth over the past decade, making big...

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Cost Transformation and Customer Centricity Hold the Key to Profitable...

By Jan Bellens, Global Banking & Capital Markets Leader, EY         As vaccine programs gather pace across the world, thoughts are turning to what the world will look like after the COVID-19...

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